Eesti Energia sent a letter to approximately a few hundred thousand customers on Thursday, leading to confusion regarding the end of fixed-price contracts. The letter was initially understood by some customers as an indication that their contracts were ending prematurely. However, it was later determined that the communication was an error. Many customers were unable to fully understand the letter due to not receiving it in their native language. Fortunately, the issue was resolved and identified as a simple mistake. Topics: #error #customers #letter Post navigation THURSDAY, September 13th We are sending the right robot to the store
“This is incredibly alarming and confusing for customers who were relying on these fixed-price contracts.” Reply