Eesti Energia sent a letter to over 20,000 residential customers last night informing them of the early termination of their electricity packages. The letter caused surprise among recipients, as the company had previously stated in media reports that it would not be cancelling fixed-price contracts despite rising stock exchange prices. The letter was addressed to customers of Eesti Energia.

Topics: #eesti #energia #letter

2 thoughts on “The human error of Eesti Energia caused a big scandal”
  1. “This sudden change in plans by Eesti Energia is incredibly concerning and raises serious questions about their communication and customer trust.”

  2. What were the specific reasons cited by Eesti Energia for the sudden termination of these contracts?

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