There were errors in the payment during the ticketing process

Tpilet Platform Experiences Payment Issues Due to Swedbank Error

Tallinn, Estonia – On April 13, 2026, at 16:22, journalist Angelina Täker reported an error at the Tpilet ticket sales counter in Tallinn. Numerous users experienced difficulties making payments through the Tpilet platform utilizing the Swedbank payment solution. Tpilet confirmed to the Estonian Postimees that a temporary error occurred within the Swedbank payment solution, disrupting the functionality of the payment link on the Tpilet platform.

Initial reports of the issue originated from customer feedback, prompting immediate communication with Swedbank. The company swiftly removed the option for payment via the Swedbank solution from the Tpilet platform. Swedbank provided confirmation of the problem’s resolution in the morning of April 13th, following which Tpilet immediately contacted the bank and deactivated the payment link.

The payment issues began on April 12th and were resolved by Swedbank before the following morning. Tpilet took proactive steps to minimize disruption for users attempting to complete their purchases through the platform. The incident highlighted a temporary technical challenge within the payment system.

Topics: #payment #tpilet #there