The order that arrived an hour later than expected was cold. Photo: Silas Stein / DPA / Scanpix Read the summary Several consumers have recently experienced that the delivery time allowed in the Wolt app does not always hold true. An order that should arrive in half an hour may in reality take place more than an hour later.

Consumers say that the customer service often justifies the delay with the explanation that there are few couriers or that the weather conditions do not allow for faster delivery.

Topics: #hour #customer #minutes

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